Shopware Agency & Certified Shopware Partner – E-Commerce Architecture for Mid-Sized Companies
Strategic Shopware consulting, precise development and reliable support throughout the DACH region – from Hamburg via Vienna to Zurich. We are your experts for technological excellence, custom new builds and seamless relaunches in B2B and B2C commerce.
“A stable e-commerce system for mid-sized companies is not created by clicking together third-party plugins and cloud containers with standard configurations. It is created through clean software architecture, high-performance data flows and uncompromising infrastructure optimization. Only those who understand the interplay of core, interfaces and servers can permanently cut loading times in half.”
Mathias Goldhan
Founder, Managing Director, Enterprise Architect & IT Consultant (HQ GmbH)
Why We Make the Difference as a Certified Shopware Partner
Whether you want to build a high-performance e-commerce platform from scratch or your existing system is failing because of loading times (TTFB) and interfaces: we provide the architectural foundation for stable, measurable revenue. If ERP integrations stagnate or calculating complex customer prices blocks checkout, we do not patch symptoms with superficial plugins. We resolve N+1 query problems in complex pricing matrices, optimize your database latencies and integrate systems such as SAP, Microsoft Dynamics or weclapp so that your platform performs uncompromisingly even under extreme load peaks.

Together with our customers, we transform complex system landscapes into high-performance, fail-safe digital market leaders.
Trust and Expertise from a Certified Shopware Partner
As a certified partner, HQ GmbH gives you the security and trust that only long-standing partnerships with leading shop-system providers can offer. Our expertise extends not only to Shopware, but also to other widely used systems such as Shopify, OXID, Magento and more. We are a versatile and experienced e-commerce digital agency and ensure that migration from another shop system is fast and trouble-free. This comprehensive qualification gives you professional consulting and reliable project implementation. HQ GmbH stands for the highest standards in software development and offers genuine added value through well-founded expertise.
References from Successful Shopware Projects
Our track record speaks for itself: Numerous completed e-commerce projects, from mid-sized retailers through to TÜV NORD, demonstrate our expertise and technological excellence. We are proud to have successfully supported a wide range of mid-sized companies and online retailers with their e-commerce strategy. These references underline not only our technical expertise in system development, but also our ability to implement individual solutions that meet our customers’ specific requirements. From complex platforms to appealing B2C shops, our projects demonstrate the breadth of our expertise.
“Switched on a recommendation: our Shopware shop previously had numerous technical problems that two other agencies had failed to solve. HQ eliminated all errors and fixed hidden weaknesses. Today the system runs absolutely stably and reliably. The direct personal contact with the experts, fast response times and excellent value for money without unnecessary effort are particularly convincing. Genuine expertise that makes you know your shop is in the right hands.”
M. Jakob | Owner, piercing-store.com
The Agency’s Role in B2B and B2C Shopware Strategy
We play a decisive role in shaping and optimizing your B2B and B2C strategies in digital sales. Our target group includes mid-sized companies and online retailers that are either facing a system change or want to scale and professionalize their existing shop. We offer comprehensive consulting ranging from initial needs analysis through implementation, in order to ensure that your project is perfectly aligned with your individual business models. Through our experience from consulting to implementation and our knowledge of the specific requirements of both segments, we create tailor-made solutions that optimally address your target groups and secure long-term success.
Your Result with HQ GmbH
✅ Automated processes
✅ Fewer manual errors
✅ Real-time data synchronization
✅ Scalable system architecture
Industry Focus: Complex Shopware Architectures for Mid-Sized Companies
Wir wissen, dass Anforderungen im modernen E-Commerce weit über den klassischen Online-Verkauf hinausgehen. Komplexe Geschäftsmodelle im Mittelstand benötigen keine Standard-Shops, sondern hochgradig individualisierte Plattformen. Egal ob industrielle B2B-Prozesse oder hochvolumiger Omnichannel-B2C-Handel: Wir implementieren für Sie spezifische Features, die exakt zu Ihrer Zielgruppe passen.
Performance Features for the B2B & Industrial Sector:
- Individual Pricing & Customer Groups: Representation of complex discount tiers and customer-specific B2B pricing matrices synchronized directly from your ERP.
- Company & Employee Management: Integration of Shopware B2B Components (Employee Management, budget management, Approval Rules) for complex role, permission and budget-approval processes.
- Quick Ordering & Spare-Parts Catalogs: Efficient workflows for existing customers through CSV/XML order uploads and interactive exploded-view drawings with direct cart integration.
(Fine-grained price/customer-group control and role/approval processes: part of B2B Components, from the Evolve edition.)
Scaling Features for High-Growth B2C Commerce:
- Omnichannel & Real-Time ERP Data: Seamless synchronization of store inventory, POS systems, live availability and automated dropshipping.
- International Multi-Shop Setups: Scalable localization of currencies, tax rates, language environments and country-specific payment gateways from a single Shopware core.
- High-Traffic & Headless Performance: Optimization for extreme load peaks (sales events, marketing campaigns) through smart caching layers and decoupled storefront technologies.
Through our in-depth experience in web shop development for mid-sized companies, we transform complex analog sales processes into high-performance digital channels. To prevent high-volume queries for customer-specific prices from blocking the database in live operation, we rely on error-free server-side Shopware cache optimization. We advise you independently of vendors on how to use Shopware as the central hub for your global digital strategy.

As a leading Shopware agency, we understand the dynamics of digital commerce and offer tailor-made e-commerce solutions that make your Shopware shop not only future-proof but also highly successful. We support you independently of vendors from initial conception through long-term system support to ensure that your company stays ahead of the competition. With our in-depth infrastructure expertise, we deliver sustainable Shopware 6 performance optimization directly in the application core. We create robust e-commerce platforms where we specifically optimize business-critical Shopware TTFBin order to consistently eliminate server latency.
Shopware 6 Agency: The Future of Your Online Commerce
As a specialized Shopware partner agency for consulting and development, we focus on the latest technologies and proven strategies to take your e-commerce project to the next level. Shopware 6 represents a decisive evolution that offers a wide range of advantages, from improved performance to an even more intuitive user experience. We are your experienced e-commerce specialists who help you exploit the full potential of this modern platform. Our team of certified developers ensures that your web shop not only meets current standards but is also prepared for future challenges.
Migration to Shopware 6: A Seamless Transition
Migrating from an existing shop system, whether Shopware 5 or another third-party system, to Shopware 6 is a complex project requiring maximum precision. As experienced specialists, we guarantee a seamless transition in which data integrity and zero downtime have top priority . Our expertise in data structures ensures that all relevant data, customer information and product details are transferred efficiently and without errors.
- Analysis: Review of the existing database structure.
- Mapping: Assignment of categories, SEO URLs and attributes.
- Testing: Performing test migrations in a staging environment.
Your Result with a Migration by HQ GmbH
✅ SEO ranking preservation
✅ Test migrations
✅ Zero-downtime strategies
✅ ERP data mapping
New Features and Advantages of Shopware 6
Shopware offers a wealth of new features and decisive advantages that can revolutionize your online shop. We are thoroughly familiar with the innovative possibilities the system offers — from the API-first architecture, which enables flexible integration with ERP or CRM systems via tailor-made interfaces, to advanced marketing and sales functions. This flexibility allows us to develop individually tailored system architectures that not only improve your online shop’s performance but also ensure an optimal user experience for your target group. The modular structure also makes functional expansion easier.
Optimizing E-Commerce Solutions with Shopware 6
Optimizing your e-commerce solutions through Shopware 6 is the key to sustainable success in digital commerce. As your IT experts near Jena / Thuringia, we use the platform’s modern tools to make your online shop not only aesthetically appealing but also functionally first-class. This includes targeted reduction of loading times and improved SEO visibility. We implement tailor-made solutions that meet both B2B and B2C requirements and provide an outstanding user experience, which can significantly increase conversion rates. A web shop reaches its full potential only through clean ERP integration. With the modern API-first approach, we implement the right solution with interfaces that automate your processes.
ERP System
SAP / Microsoft Dynamics / weclapp
CRM Software
Salesforce / HubSpot
Full-Service Shopware Services: From Strategy and Development to Support
Strategic Shopware Consulting for Your Business Model
As your specialized Shopware agency, HQ GmbH offers comprehensive strategic Shopware consulting that lays the foundation for your successful online shop. We understand that every business model is unique and therefore advise you independently of vendors in order to find the optimal e-commerce solution for your individual requirements. Our consulting services include creating a detailed technical roadmap as well as comprehensive concepts for analysis and consulting, to ensure that your e-commerce project is built on a solid and scalable foundation from the very beginning. With our expertise in web shop development and our in-depth Shopware know-how, we are your ideal partner.
Full-Service Web Shop Development & Shopware Relaunch
We offer full-service web shop development covering every aspect of your Shopware project, from conception through implementation. Whether you want to develop a new online shop from scratch or are planning a Shopware relaunch of your existing system, as an experienced Shopware agency we are at your side. Our goal is to create high-performance, conversion-optimized Shopware shops that are not only technically excellent but also provide an outstanding user experience. To guarantee the necessary stability and peak-load reliability for platforms, we implement demanding system architectures turnkey: scalable from dedicated Shopware servers through to our highly available managed Enterprise Hosting.
Migration from Third-Party Systems to Shopware 6
A seamless transition to Shopware 6 is one of our core competencies. As an experienced Shopware agency, we handle professional migrations of shop data, whether from Magento, OXID, Shopify, WooCommerce or other shop systems to Shopware 6. We serve mid-sized companies and online retailers facing a system change and looking for a reliable partner. Our structured approach ensures that your valuable data is transferred efficiently and without errors, minimizes downtime and safeguards data integrity throughout the entire migration process in order to complete your Shopware project successfully.
Custom Shopware Marketplace Solutions for Your Shopware Shop
Developing custom Shopware marketplace solutions is one of our specialties and extends your online shop into a powerful platform. Whether you need a B2B portal or a multi-vendor solution, our Shopware agency designs and implements tailor-made systems precisely aligned with your specific requirements. We use the flexibility of Shopware 6 to represent complex business models and enable seamless integration with other systems through efficient interfaces. With our expertise, we create Shopware shops that optimally address your target group and secure your success in e-commerce.
Case Study: When the Standard Reaches Its Limits
The Problem: A large Shopware retailer suffered from massive performance problems and collapsing conversion rates. The previous agency suspected server bottlenecks, while the hosting provider blamed inefficient code. The only recommendation from those involved: rent expensive additional server resources.
Our Analysis: In-depth profiling of the PHP stack and database queries showed that misconfigurations in the server-side MySQL setup, combined with suboptimal SQL queries from plugins and caching errors, were causing the extreme loading times.
The Solution: Migration of the platform to an individually sized high-performance system in our infrastructure. Reduction of the server infrastructure from 6 to just 2 dedicated servers (web and caching server). Simultaneous cleanup of problematic MySQL queries in the code.
The Result:
- 70% faster checkout times and complete load stability during sales events.
- 500% increase in conversion rate after eliminating loading-time bottlenecks.
- 300% savings on ongoing server costs (infrastructure optimized from 6 to 2 servers).
- Security Bonus: During the audit, older third-party programming with GDPR risks was identified and completely eliminated before data could be stored impermissibly outside the EU.
Long-Term Success Through Shopware Maintenance & Support
Shopware Support: Fast Help During Ongoing Operations
Our Shopware support is designed to provide fast and efficient help during ongoing operation of your online shop. As an experienced digital agency, we understand that downtime can be costly and therefore offer comprehensive managed services as well as 24/7 support . Our retainers and maintenance contracts include monthly flat rates for continuous system support, allowing you to focus on your core business. With our expertise, we ensure that your platforms always run smoothly and that you can rely on dependable experts at all times.
Your Result with HQ GmbH Support
✅ Faster response times
✅ Proactive error detection
✅ Greater operational reliability
✅ Predictable system stability
Shopware Maintenance and Performance Optimization for Online Shops
Technical maintenance and performance improvement are crucial for the long-term success of your online shop. As specialized experts, we implement managed services that include regular updates, security patches and continuous monitoring to ensure the stability and security of your system. We implement high-performance e-commerce solutions that are technically excellent and optimized for conversion. To secure the ideal infrastructure foundation at server level, we perform continuous Shopware hosting optimization that significantly improves your loading times and reliability.
Your Result from Performance Optimization by HQ GmbH
✅ Lower TTFB values
✅ Faster loading times
✅ Better Core Web Vitals
✅ Stability during load peaks
Regular Updates and Security Patches
Regular updates and security patches are essential in order to protect your online shop against threats and keep it technologically up to date at all times. We ensure that your e-commerce platform is continuously updated in order to take advantage of all new software features and proactively close potential security vulnerabilities. This is a central component of our technical support and managed services, which guarantee long-term security and performance. Our goal is to ensure reliable and efficient operation of your project.
Shopware Agency: How to Win in E-Commerce!
How Your Shopware Project Works with Us
We place the greatest value on transparency and a structured project process. From the initial consultation, where we analyze your specific requirements and goals in detail, through final implementation and go-live, we guide you step by step through the entire process. Our proven software-development methods ensure that your web shop is not only technically excellent but also perfectly tailored to your target group. We work closely and transparently with you to develop a tailor-made e-commerce strategy that secures long-term success. This ensures that your project runs smoothly and delivers the desired results without compromising on quality.
After go-live, we do not leave you on your own: our technical support guarantees fast response times for system questions during ongoing operations.
Conversion Optimization for Your Online Shop
Conversion optimization is a decisive factor in the success of your online shop. We focus on continuously improving user experience (UX) and making the user journey as efficient as possible. Through targeted analysis of user behavior and implementation of A/B tests, we identify potential for increasing your conversion rate. In addition to adapting the mobile display, our developers carry out precise Core Web Vitals optimization to minimize abandonment rates in the shopping cart. With our expertise, we ensure that your shop not only attracts visitors but reliably converts them into customers, enabling you to achieve measurable results.
Advantages of Shopware for Your E-Commerce
The system’s advantages are diverse and make it a first-class choice for your e-commerce strategy. As genuine experts, we know that the platform offers a flexible and scalable architecture ideally suited to a wide range of business requirements — from start-ups to complex B2B solutions. Intuitive operation, the powerful API-first structure and numerous expansion options through custom modules allow tailor-made customization. In addition, the modern technology delivers excellent performance and optimal SEO conditions. You are investing in a future-proof shop system that helps you achieve your digital goals and remain successful over the long term.
Conclusion: Become a Market Leader with the Right E-Commerce Development
Do You Want More Than Just a Functional Online Shop?
A simple, functioning online shop alone is not enough to compete sustainably in B2B and B2C. You need an e-commerce solution that not only works flawlessly from a technical perspective but is also strategically thought through and designed for long-term scaling. We offer tailor-made architectures that go far beyond standard functions: from implementing highly complex ERP and CRM interfaces through custom development of specific modules. Our goal is to support you with well-founded technological expertise in becoming a genuine market leader in your industry by shaping your platform into a high-performance sales channel.
Why HQ GmbH Is the Right Partner for Your Project
HQ GmbH positions itself as a reliable partner with more than 30 years of experience at the interface between software development and IT infrastructure. We offer transparent consulting, excellent code quality and a results-oriented mindset that measurably advances your digital business. We analyze the overall system, isolate technical debt and implement sustainable solutions — without compromise. Our references and long-standing B2B customer relationships demonstrate this expertise. Trust HQ GmbH for your digital project in order to gain a value-creating and successful e-commerce partnership.
Ready to unlock unused revenue potential? Choose your appropriate entry point below for a strategic initial consultation or a technical system audit by our experts:
Strategic Consulting & Audit
We analyze your existing processes, evaluate interface architectures and create a future-proof e-commerce roadmap.
Ihr Vorteil: Vermeidung teurer Fehlentscheidungen durch eine herstellerunabhängige, glasklare Experten-Strategie. Request Consulting NowDevelopment & System Relaunch
Whether migrating legacy systems or building completely from scratch: we develop high-performance, modular web shops using state-of-the-art code.
Ihr Vorteil: Ein pfeilschneller, conversionoptimierter Live-Gang ohne Datenverluste oder nennenswerte Downtimes. Start Relaunch ProjectERP, CRM & API Integration
We seamlessly connect your shop platform with leading ERP systems for automated order, inventory and customer-specific pricing workflows.
Ihr Vorteil: Vollautomatische Prozesse eliminieren manuelle Fehler und entlasten Ihre internen Teams massiv. Plan Interfaces24/7 Support & Maintenance
Continuous security patches, proactive infrastructure monitoring and lightning-fast help during ongoing operations protect your revenue.
Ihr Vorteil: Absolute Betriebssicherheit und Conversion-Schutz rund um die Uhr dank fester SLAs. Request Support ContractWhat Distinguishes a Certified Shopware Agency?
A certified agency guarantees top-level technical expertise through continuous training. As e-commerce specialists, we safeguard the quality of your system development and have direct access to manufacturer support. As a certified partner, we have direct access to exclusive resources, enabling us to offer optimal solutions even for complex e-commerce projects. You benefit from verified quality (increased security) and efficient, future-proof platform design.
What Advantages Does Working with a Shopware Partner Offer?
Working with a certified partner offers decisive advantages that go beyond the services of ordinary providers. We guarantee not only well-founded knowledge of all system editions and the latest software features, but also a strategic partnership designed for long-term success. For you, this means exclusive access to advance information, proven best practices and preferred handling by the software manufacturer for complex support tickets.
Why Is Strategic Shopware Consulting So Important Before a Project Starts?
Professional preparation before the project starts is crucial because it lays the foundation for the entire success of your e-commerce project. As a specialized team, we conduct a comprehensive system analysis in order to develop a tailor-made sales strategy. This initial consulting helps identify and avoid potential technical pitfalls early. The concept covers your business goals, target groups and competitive situation. A well-thought-out strategy minimizes risks, optimizes resource planning and ensures that development and subsequent data migration or a system relaunch proceed smoothly.
When Is the Right Time for a Shopware Relaunch?
A system relaunch makes sense when your current setup is technologically outdated (e.g. Shopware 5 after the end of official manufacturer support) or unoptimized loading times are slowing your conversion rate. We support you with seamless migration to the modern Shopware 6 architecture. A relaunch can also be combined perfectly with new business opportunities, such as launching a marketplace or complex B2B portals. A system change is an investment in your company’s future, enabling you to benefit from modern features, better SEO visibility and optimized checkout processes.
How Long Does a Professional Shopware 6 Implementation Take?
The duration of a professional system implementation depends heavily on the scope of functions, the complexity of custom adaptations and the number of third-party systems (ERP/CRM) to be integrated. We plan every project carefully and transparently. An average relaunch or implementation of a new online shop, including design, data migration, development of custom modules and intensive testing, generally takes between three and six months. Very complex enterprise projects can also take longer.
What Costs Are Incurred for Web Shop Development and Shopware 6 Licenses?
The costs of web shop development and software licenses vary depending on your project’s specific requirements. License fees depend on the manufacturer’s selected edition, with each version offering different enterprise features and support options. For web shop development, we calculate transparently based on the scope of strategic consulting, programming complexity, the need for custom interfaces, design effort and data migration. We provide a detailed quote that clearly itemizes all costs.
How Secure Is Migration from Older Systems to Shopware 6?
Migration is very secure thanks to specialized enterprise tools. As a certified partner, we place particular emphasis on preserving your existing SEO rankings and transferring customer, order and product data to your new online shop without errors. Our team uses proven migration strategies that ensure structured transfer of all relevant data structures and customer profiles. Before the actual live migration, we perform comprehensive test runs in an isolated staging environment and create complete backups.
Why Is a Maintenance Contract Important for a Shopware 6 Shop?
A continuous support contract is indispensable for permanently ensuring maximum security, performance and stability of your online shop. Regular security updates, plugin updates and proactive monitoring minimize the risk of system failures and protect sensitive customer data against external threats.
What Does Professional Support During Ongoing Operations Include?
Continuous support during ongoing operations includes a wide range of technical services aimed at permanently ensuring the availability and performance of your online shop. We offer comprehensive support including fast help with technical problems, proactive troubleshooting and optimization of the IT infrastructure.
This includes regular backups, continuous server monitoring and ensuring the compatibility of custom extensions during system updates. Our team of experienced specialists is reliably at your side.
How Can a Marketplace Solution Be Scaled for B2B Scenarios?
Shopware 6’s modern API-first architecture makes it possible to scale complex B2B scenarios excellently with our marketplace solutions. We develop custom interfaces and modules that expand your existing system into a powerful platform.
These custom solutions meet the specific requirements of B2B commerce — such as complex discount tiers, customer-specific price lists or intelligent multi-vendor management. High-performance integration with ERP and CRM systems is essential in order to automate manual processes.
