Vendor-neutral e-commerce consulting and technical system analysis.

No more ‘passing the buck’ – we’re taking responsibility.

"The agency says the server is too slow. The host says the code is poorly programmed."

Does this sound familiar? While responsibilities are being passed back and forth, your business is losing hard cash due to slow loading times or outages.

We break this cycle. With 30 years of experience at the interface between software and infrastructure, we analyze the entire system, find the real bottleneck, and implement the solution – no excuses.

With 30 years of experience as an agency and web host, we put an end to this cycle. We understand both worlds – the application layer of Shopware, Magento, WordPress, or TYPO3 and the deep layers of server architecture.

Our 3-step plan for problem-solving:

  1. In-depth system analysis: We don't point fingers at others, but look under the hood. We analyze logs, database queries, and server metrics to find the real bottleneck.
  2. Concrete solutions: You will not receive vague statements, but a clear roadmap. We will pinpoint exactly which setting on the server or which part of the code is slowing down performance.
  3. Joint implementation: We work hand in hand with your developers and hosts or take over the optimization directly in your system or by moving it to our specialized systems. We see ourselves as your technical partner, who is only satisfied when you are satisfied.

We are the anchor point for your IT stability – no excuses, just measurable results.

Case Study: When Standards Reach Their Limits

The problem:
A large Shopware retailer suffered from massive performance problems and the resulting low conversion rates. The agency suspected server bottlenecks, while the host pointed to inefficient plugins. The customer was caught between a rock and a hard place. The only "support" the retailer received from the agency and host was the suggestion to rent more servers.

Our analysis:
Through in-depth profiling of the PHP stack and database queries, we determined that it was neither "just" the server nor "just" the code. A server-side misconfigured MySQL database, in combination with suboptimal SQL queries from used plugins and configuration errors in caching, led to the performance problems.

The solution:

  • Infrastructure: Migration to a system individually configured for the customer at our location (only 2 servers instead of the previous 6 – consisting of a web server and a caching server).
  • Optimization: Correction of cache handling, individual configuration of the MySQL server, and elimination and optimization of problematic MySQL queries in plugins.
  • Result: 70% faster checkout times and full stability – even with a very strong increase in load during sales events.
    Conversion rate increased by 500% and additional savings of 300% on servers (previously 6 servers, now 2 servers optimally designed for the system)
  • A positive side effect for the customer: during the system check, we noticed older programming – fortunately for the customer, it was not working – in which personal data would have been stored outside the EU in the sense of the GDPR without the prior consent of the customers.

Full-Stack Expertise: From System Analysis to MySQL Optimization

Our promise to you:
We think about e-commerce holistically. We analyze your existing infrastructure – whether it's Shopware, Magento, WooCommerce, OXID, or CMS systems like WordPress and TYPO3, as well as individual applications. We don't deliver vague concepts, but concrete technical solutions that we will also implement directly on our high-performance servers for you, if you wish. As your technical partner, we take full responsibility for stability, security, and speed.

Technical excellence for tangible performance.

To ensure your platform remains performant even with high access numbers, we optimize deep below the surface:

  • MySQL Optimization & Database Tuning:
    A slow database is the most common bottleneck in e-commerce. We perform targeted MySQL optimizations, clean up indexes, and optimize queries to massively reduce your shop's response times. The result: faster loading times for users and better crawling efficiency for search engines.
  • Customized server infrastructure:
    We migrate your systems to server environments that are precisely tailored to the requirements of Magento, Shopware, or TYPO3. Through server-side caching (Varnish/Vinyl-Cache/Redis) and state-of-the-art PHP configurations, we get the most out of your applications.
  • AI-powered system monitoring:
    We use intelligent monitoring tools that detect bottlenecks in the database or CMS before they become a problem. This way, we guarantee a scalable architecture that grows with your business.

Request a free system analysis now
No more performance bottlenecks – we'll check your tech stack.
📞 03662631760
✉️ info@hqgmbh.de

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