Vendor-Independent E-Commerce Consulting and Technical System Analysis

No More Passing the Buck – We Take Responsibility.

“The agency says the server is too slow. The host says the code is poorly programmed.”

Sound familiar? While responsibility is being passed back and forth, your business is losing real money due to slow loading times or outages.

We put an end to this cycle. With 30 years of experience at the interface between software and infrastructure, we analyze the overall system, identify the real bottleneck, and implement the solution – without excuses.

With 30 years of experience as an agency and web host, we put an end to this cycle. We understand both worlds – the application layer of Shopware, Magento, WordPress or TYPO3 and the deeper layers of server architecture.

Our 3-Step Plan for Solving Problems:

  1. In-Depth System Analysis: We do not point fingers at others; we look under the hood. We analyze logs, database queries, and server metrics to identify the real bottleneck.
  2. Concrete Solution Proposals: You do not receive vague statements, but a clear roadmap. We identify exactly which server setting or which part of the code is slowing performance.
  3. Joint Implementation: We work hand in hand with your developers and hosting providers or carry out the optimization directly in your system or by migrating to our specialized systems. We see ourselves as your technical partner, satisfied only when you are satisfied.

We are the anchor point for your IT stability – no excuses, measurable results.

Case Study: When Standard Solutions Reach Their Limits

The Problem:
A large Shopware retailer was suffering from severe performance problems and the resulting low conversion rates. The agency suspected server bottlenecks, while the host pointed to inefficient plugins. The customer was caught in the middle. The only “support” the retailer received from the agency and host was the suggestion to rent more servers.

Our Analysis:
Through in-depth profiling of the PHP stack and the database queries we found that it was neither “just” the server nor “just” the code. A server-side MySQL database configured incorrectly, combined with suboptimal SQL queries from the plugins in use and caching configuration errors, caused the performance problems. 

The Solution:

  • Infrastructure: Migration to a system individually configured for the customer by us (only 2 servers instead of the previous 6 – consisting of one web server and one caching server).
  • Optimization: Correction of cache handling, individual configuration of the MySQL server, and elimination and optimization of problematic MySQL queries in plugins.
  • Result: 70% faster checkout times and full stability – even during very sharp load increases during sales events.
    500% increase in conversion and additionally 300% savings on servers (previously 6 servers, now 2 servers optimally designed for the system)
  • Positive Side Effect for the Customer: during the system review, we noticed older programming – fortunately not functioning for the customer – in which personal data within the meaning of the GDPR would have been stored outside the EU without the customers' prior consent.

Full-Stack Expertise: From System Analysis to MySQL Optimization

Our Promise to You:
We take a holistic approach to e-commerce. We analyze your existing infrastructure – whether Shopware, Magento, WooCommerce, OXID or CMS systems such as WordPress and TYPO3 as well as custom applications. We do not deliver vague concepts, but concrete technical solutions that, at your request, we can also implement directly on our high-performance servers for you. As your technical partner, we take full responsibility for stability, security, and speed.

Technical Excellence for Noticeable Performance

To keep your platform performing even under high traffic, we optimize deep beneath the surface:

  • MySQL Optimization & Database Tuning:
    A slow database is the most common bottleneck in e-commerce. We carry out targeted MySQL optimizations clean up indexes, and optimize queries to dramatically reduce your shop's response times. The result: Faster loading times for users and better crawling efficiency for search engines.
  • Tailored Server Infrastructure:
    We migrate your systems to server environments tailored precisely to the requirements of Magento, Shopware, or TYPO3 Through server-side caching (Varnish/Vinyl Cache/Redis) and state-of-the-art PHP configurations, we get the maximum out of your applications.
  • AI-Supported System Monitoring:
    We use intelligent monitoring tools that detect bottlenecks in the database or CMS before they become a problem. This enables us to guarantee a scalable architecture that grows with your business.

Request a Free System Analysis Now
Put an end to performance bottlenecks – we check your tech stack.
📞 03662631760
✉️ info@hqgmbh.de

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