Digital Excellence in Practice: Our Success Stories

For the international presentation of our approximately 2,000 retail locations in nine countries, we needed a high-performance and sustainably maintainable solution. HQ GmbH developed a completely customized, GDPR-compliant store finder that was precisely tailored to our requirements. In addition to developing an import module for our ERP data, they created a flexible system with individual store landing pages, Google Maps integration, microdata markup, and a high-performance filter and radius search based on Apache Tomcat and Apache Solr. The ability to flexibly customize HTML and CSS, as well as export store data for Google Business Profiles, for example, significantly simplifies our daily work. We particularly appreciate their high level of technical expertise, continuous optimization, and reliable support. Requirements are quickly understood and implemented. Close communication has enabled numerous improvements to be implemented efficiently. The collaboration is based on partnership, solution-oriented, and technically advanced. Therefore, we continue to rely on HQ GmbH as our partner for the maintenance and further development of our system.

Due to significant performance issues and increasing dissatisfaction with our previous agency, we decided to switch to HQ GmbH. This decision has absolutely paid off for us. Even during the completely seamless migration, the performance of our online shop improved by approximately 50%. At the same time, the HQ team identified and resolved various technical problems and errors that had previously gone undetected for an extended period. We particularly appreciate the personal contact. For questions or problems, you can reach competent contacts directly – even by phone. You can tell that they don’t just process tickets, but genuinely investigate the root causes and find sustainable solutions. The collaboration is clearly structured and transparent. Processing times are realistically agreed upon and based on the respective priority. When things get truly critical, the team reacts quickly and with a focus on finding solutions. It is precisely this combination of technical expertise, personal support, and reliable implementation that makes HQ GmbH a strong partner for us in our daily e-commerce business.

I first became aware of HQ GmbH through business partners who recommended the company. This recommendation has absolutely proven to be spot on. Our Shopware shop previously had numerous technical problems that two other agencies neither identified nor resolved. HQ thoroughly analyzed the system, eliminated all errors, and even discovered further vulnerabilities that had previously gone undetected. Today, our shop runs stably, reliably, and significantly better than before. I particularly appreciate the personal and straightforward communication as well as the exceptionally fast response times. You can immediately tell that these are people who know their craft. For every problem, there is a well-founded solution, and the implementation is targeted and highly professional. I am also impressed by the value for money. They don’t waste time and effort, but work efficiently and with a focus on finding solutions. I always feel that our Shopware system is in the right hands with HQ.

We have been working with HQ GmbH for 12 years and can wholeheartedly recommend the company. During this time, their team has reliably supported us in numerous technical projects and made a significant contribution to the success of many joint client projects. Among other things, HQ GmbH has developed a custom administration system (backend) for us, implemented the API interface connection between our sales department and automated VoIP telephony, and has been handling the technical SEO infrastructure management of numerous web projects for many years.

For many years, we have relied on HQ GmbH for the maintenance and further development of our international WordPress platforms. In addition to providing technical support for our central WordPress multisite architecture, the team also assists us with the country-specific websites of our subsidiaries worldwide. We particularly value the regular status meetings and constructive discussions on open topics. This allows us to maintain an overview of ongoing projects at all times and make strategic decisions efficiently together. A major advantage is the consistent team with dedicated contacts. This prevents knowledge loss and ensures our requirements are quickly understood. Even in urgent system problems, we can rely on short response times. The collaboration is always pragmatic and solution-oriented. Furthermore, our internal webmasters receive clear instructions and in-depth explanations for implementing new features and for day-to-day operations. This significantly simplifies their daily work. We experience HQ GmbH as a competent and reliable partner that has professionally supported the conception and technical consulting of our international web projects for many years.

We have enjoyed a successful partnership with HQ GmbH for over 20 years. During this time, we have implemented numerous joint projects – from optimizing the performance of various websites with WordPress and TYPO3, to developing and maintaining online shops based on Shopware, Magento, and WooCommerce, to custom software development, as well as ongoing hosting and technical support for our web projects. We remain completely satisfied. We are particularly impressed by their high level of technical expertise, the reliable performance of their hosting infrastructure, and their personalized, honest advice. This independent and practical guidance has helped us make economically sound decisions in many projects, resulting in significant cost savings. Our collaboration has been characterized by reliability, fair communication, and sustainable solutions for many years. Therefore, we continue to rely on the expertise of HQ GmbH for new projects.

The team at HQ GmbH provided outstanding support during the technical implementation of our BMW-compliant website relaunch on WordPress. We particularly appreciate their straightforward communication and user-friendly ticketing system. We were especially impressed by their professional implementation of the XML integration for our used car search and the development of custom WordPress plugins for location and team management. Furthermore, what sets this collaboration apart is their proactive and immediate optimization of any issues the team notices while processing a ticket. Their rapid implementation and ticket processing make HQ GmbH an extremely reliable partner for us.