Digital Excellence in Practice: Our Success Stories

“We have been working with HQ GmbH for 12 years and can recommend the company without reservation. During this time, the team has reliably supported us on numerous technical projects and contributed significantly to the success of many joint customer projects. Among other things, HQ GmbH developed a custom management system (backend) for us, implemented the API interface connection between our sales operations and automated VoIP telephony, and for many years has managed the technical SEO infrastructure of numerous web projects.

The collaboration includes, among other things, the implementation of complex tracking and analytics systems, performance optimizations, malware cleanup and rescue of compromised CMS systems, as well as the development of custom websites and powerful e-commerce platforms based on Shopware and Magento – from medium-sized companies through to major corporations. Together, over the past 12 years, we have successfully implemented projects for several hundred customers.

We particularly value the high level of technical expertise, rapid response times and the ability to solve even complex IT challenges pragmatically and sustainably. HQ GmbH has always been dependable. We thank them for the many years of trusted collaboration and look forward to many more joint projects.”

“For the international presentation of our approximately 2,000 retail locations in nine countries, we needed a powerful solution that would remain maintainable over the long term. HQ GmbH developed a completely custom, data-protection-compliant store finder precisely tailored to our requirements.

In addition to developing an import module for our ERP data, a flexible system was created with custom store landing pages, Google Maps integration, microdata markup, and a high-performance filter and radius search based on Apache Tomcat and Apache Solr. The ability to flexibly adapt HTML and CSS and export store data, for example for Google Business Profile, also makes our daily work considerably easier.

We particularly value the high level of technical expertise, continuous optimizations and reliable support. Requirements are understood quickly and implemented just as quickly. Through close communication, numerous improvements have been implemented efficiently.

The collaboration is partnership-based, solution-oriented and technically at a very high level. That is why we continue to rely on HQ GmbH as our partner for the support and further development of our system.”

“For many years, we have relied on HQ GmbH for the support and further development of our international WordPress platforms. In addition to technical support for our central WordPress Multisite architecture, the team also supports us with the country-specific websites of our subsidiaries worldwide.

We particularly value the regular status meetings and constructive discussions of open topics. This means we always retain an overview of ongoing projects and can make strategic decisions efficiently together. A major advantage is the consistent team with fixed contacts. This prevents any loss of knowledge, and our requirements are understood quickly. Even with urgent system problems, we can rely on short response times. The collaboration is always pragmatic and solution-oriented.

In addition, our internal webmasters receive clear instructions and well-founded explanations for implementing new functions and for operational activities. This makes daily work considerably easier. We experience HQ GmbH as a competent, reliable partner that has professionally supported the conception and technical consulting of our international web projects for many years.”

“Due to severe performance problems and increasing dissatisfaction with our previous agency, we decided to switch to HQ GmbH. This decision has absolutely paid off for us. During the completely downtime-free migration alone, the performance of our online shop improved by around 50%.

At the same time, the HQ team identified and resolved various technical problems and errors that had gone unnoticed for a long time. We particularly value the personal contact. When questions or problems arise, you can reach knowledgeable contacts directly – including by phone. You can tell that they do not merely work through tickets, but genuinely investigate the causes and find sustainable solutions. The collaboration is clearly structured and transparent. Processing times are coordinated realistically and based on the respective priority.

When things become truly critical, the team responds quickly and in a solution-oriented manner. This combination of technical expertise, personal support and reliable implementation is exactly what makes HQ GmbH a strong partner for us in day-to-day e-commerce business.”

“I first became aware of HQ GmbH through business partners who recommended the company to me. That recommendation has been fully confirmed. Our Shopware shop previously had numerous technical problems that two other agencies had neither identified nor resolved. HQ completely analyzed the system, eliminated all errors and even found additional weaknesses that had previously remained undetected. Today, our shop runs stably, reliably and significantly better than before.

I particularly value the personal and uncomplicated contact and the exceptionally fast response times. You immediately notice that the people working here know their craft. There is a well-founded solution for every problem, and implementation is targeted and carried out with a high level of professional expertise.

The price-performance ratio also convinces me. No unnecessary effort is expended; instead, work is efficient and solution-oriented. I always have the feeling that our Shopware system is in the right hands at HQ.”

“We have now been working successfully with HQ GmbH for more than 20 years. During this time, we have implemented numerous joint projects – from performance optimization of a wide variety of websites using WordPress and TYPO3, through development and support of online shops based on Shopware, Magento and WooCommerce, to custom software development and the permanent hosting and technical support of our web projects. To this day, we remain completely satisfied.

We are particularly impressed by the high level of technical expertise, the reliable performance of the hosting infrastructure and the individual, candid consulting. This independent and practical advice in particular has helped us make economically sensible decisions on many projects, thereby achieving significant cost savings.

For many years, the collaboration has been characterized by reliability, fair communication and sustainable solutions. That is why we continue to rely on the expertise of HQ GmbH for new projects today.”